November 10, 2026 · Inside My AI Team, Part 2 · Ken Gaffga, Founder
The Call Sheet That Writes Itself
Every owner I know has a list of people they should reach out to this week. Most weeks, that list doesn't get touched. Not because the owner doesn't care. Because deciding who to contact, checking whether you already did, and finding the right words takes more energy than the outreach itself. So I gave that job to an agent.
What the Job Looked Like Before
Picking who to contact was a small research project every time. Have I already reached out to this person? Did they reply somewhere I forgot to check? Is this number a cell phone or an office line? Did they ask me to stop? Then I had to write something that didn't sound like a form letter. When the prep is that heavy, the outreach slides to "tomorrow."
What the Agent Does Now
Every weekday morning, before I'm at my desk, the agent builds a call sheet. It works through my list and picks 5 new people. For each one it checks:
- Have we been in touch already? It looks at my CRM, my email and every earlier call sheet. Nobody gets picked twice.
- Did they reply or opt out? Anyone who said "no thanks" is marked do-not-contact and never comes back.
- Is the number a cell phone? A text to an office line goes nowhere.
- Do they fit? No family, no one out of state, and no one on the same team as someone already picked.
Then it writes the exact text for each person, in my voice, with the reason I'm reaching out. The sheet lands in my morning brief.
What I Still Do Myself
I read every name and every word. If a text is wrong, I fix it or cut the person. When I'm happy, I reply with one word: "send."
Only then does a text go out. Before each one, the agent checks one last time that I haven't already messaged that person myself. Then it logs the text in my CRM, so the next morning's sheet knows about it.
That's the rule I set for every agent that talks to people for me: agents draft, I decide. A text with my name on it is a trust moment. A person stays in that loop.
Why It Works
The agent doesn't do anything I couldn't do myself. It removes the part I kept putting off. My job each morning is no longer "figure out who to contact." It's "read 5 names and say yes." That's a job I actually do.
A Simple Version You Can Try
You don't need my whole setup to get most of the benefit.
- Keep one list of the people you want to stay in touch with: past clients, referral partners, warm leads. A spreadsheet is fine.
- Add three columns: last contact date, how you reached them, and "do not contact."
- Once a week, ask your AI tool for the 5 people with the oldest last contact who aren't marked do-not-contact, and a short, personal text for each.
- Read every one before you send it. Then update the last contact date.
That's a call sheet that mostly writes itself. Start there, and automate the rest once the habit sticks.
Next in This Series
Part 3 is about past clients: how an agent drafts a personal note to a few of them every day, and why I still read each one.
Want help building a version of this for your business? Book a Free Clarity Call and we'll pick the first list worth putting to work.
"Automation is to your time what compounding interest is to your money." Rory Vaden, TEDx